Fees & FAQs
Clear fees, honest answers
We want you to know what to expect before you commit. Here are our current family mediation fees, how organisational work is quoted, and answers to the questions people ask most.
Family mediation & FDR
Session fees
These apply to family mediation, parenting and Family Dispute Resolution, property and financial mediation, and elder mediation.
Free initial consultation
A no-obligation conversation to talk through your situation, how the process works and the fees. Paid sessions begin with the private intake session below.
Pre-mediation (intake) session
$540
per sessionA private session with each person to understand the situation, assess suitability and prepare for mediation.
Make an enquiryMediation session
$810
per sessionThe joint mediation session (in the same online room or in separate rooms) where everyone works towards agreement.
Make an enquiryAdditional session
$270
per sessionExtra time to continue discussions, review a draft agreement or finalise a parenting plan.
Make an enquiry- Fees are per session, not per person, unless agreed otherwise in writing.
- Payment is requested after your mediation kit has been signed and returned. We don't take payment at the enquiry stage.
- Family mediation sessions are currently held on Saturdays between 9:00am and 4:00pm.
If you're on a low income, you may be eligible for free or low-cost FDR through a government-funded service, such as a Family Relationship Centre or Legal Aid. Call the Family Relationship Advice Line on 1800 050 321 to find out more.
Organisations, schools & youth programs
Quoted to suit your needs
Workplace and education work varies a great deal in scope, so we prepare a clear written quote after a short discovery conversation.
Workplace mediation
Priced by number of participants, individual meetings and joint sessions.
Request a quoteOrganisational training
Priced by format (short session, half day, full day or series), group size and tailoring.
Request a training proposalYouth & school programs
Priced by number of workshops, cohort size and delivery format.
Enquire about youth programsFrequently asked questions
Everything else you might be wondering
Service-specific questions are answered on each service page, for example Parenting & FDR and Property.
Is mediation confidential?
Yes, with limits. In Family Dispute Resolution, what you say is generally confidential and can't be used as evidence in court. The law requires or allows disclosure in certain situations, such as to protect a child, to prevent a serious threat to someone's safety, or to comply with a law. For workplace matters, confidentiality terms are agreed in writing at the start. We explain the limits clearly before you begin.
How long are sessions?
Family pre-mediation (intake) sessions are 2 hours, joint mediation sessions are 3 hours, and additional sessions are 1 hour. Many matters are resolved in one joint session. Others need more. Workplace and training session lengths are agreed in your proposal.
Can I attend online?
Yes. Our sessions are held by secure video, so you can take part from anywhere in Australia. You'll need a private space, a device with a camera and microphone, and a reliable internet connection. We can also use separate virtual rooms.
Who takes part?
Usually the people directly involved in the dispute. With everyone's agreement and some planning, a support person, a lawyer or an interpreter can also take part. Children don't usually attend family mediation sessions.
What documents will I need?
After your enquiry we'll send a mediation kit with information about the process and an agreement to mediate to sign and return. For property matters, you'll also need financial documents such as tax returns, bank, loan and superannuation statements, and valuations.
When and how do I pay?
For family matters, payment is requested after you've received, signed and returned your mediation kit, not when you first enquire. We'll send you a secure payment link. Organisational work is invoiced as set out in your quote.
Who pays the fees if there are two of us?
Fees are per session, not per person. How the cost of joint sessions is shared is something we'll confirm with everyone before sessions are booked.
What happens after I enquire?
We'll contact you within one business day to arrange your free initial consultation, where we talk about your situation, explain the process and fees, and arrange your intake session if you decide to go ahead. There's no obligation.
Do you give legal advice?
No. Mediators provide an impartial process and don't give legal advice to either person. We encourage you to get independent legal advice, especially before signing an agreement or applying for consent orders.
Ready to talk?
Ask us anything about fees, timing or the process. We'll give you a straight answer.